Refund Policy
Refund Policy - the basics
Refund Policy Effective Date: 12/15/2025
At Omnipresent IO, we value transparency and fairness.
1. Service-Based Refunds Because our services are digital and customized:
• Payments for completed work are non-refundable
• Refunds may be considered only if services have not yet begun
2. Eligibility Refund requests must be submitted in writing within 7 days of purchase and before work has started.
3. Non-Refundable Items
• Services already delivered
• Strategy sessions already completed
• Monthly retainers after work has commenced
4. How to Request a Refund Email your request to: 📧 omnipresentio.7@gmail.com
Include your name, invoice number, and reason for the request.
5. Processing Approved refunds will be processed within [5–10 business days].